If Ohio communities want more investment and economic growth, real competition can be the needed incentive. Competition can also bring other immediate benefits. This has played out quite clearly through the events in the broadband industry over the last year.
Your broadband service may get a data cap if the $45 billion bid from Comcast for Time Warner Cable clears regulatory approval.
Many people dislike their Internet provider and their broadcast video service these days. An analysis of 2013 customer satisfaction ratings by Gary Kim of TechZone360 states, “the bottom three industries were the mobile, Internet access and video entertainment categories.” Why aren’t we holding these companies more accountable for good customer service?
